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Taro Yamada 4-2-1 MK Apart#301 koujimachi, Tiyoda-ku, Tokyo 102-XXXX Phone/Fax : (03)5226-XXXX E-mail: yamataro@happycampus.co.jp
OBJECTIVE: Information Technology Management
QUALIFICATIONS
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Strong background in technology management.
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Provide leadership to a group of technicians, enabling high quality, timely system delivery to business partners.
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Develop excellent relationships with clients and committed to satisfy the customer needs.
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Equipped in depth technical knowledge, excellent project management skills and sound business perspective that have been developed though 20 years in Operating System migration projects and various application system migrations and implementations processes.
AREAS OF EXPERRIENCE
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Language/Operating System: Visual Basic, Visual C++, HTML, JAVA, Windows95/98, Windows NT, Solaris, AIX, NetWare, COBOL, 370 Assembler, MVS/ESA, IMS DB/DC, CICS/MVS, DB2, VSAM, TSI/ISPF/CLIST/REXX, VTAM/NCP.
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System and Application Package: Broadvision, Net.Commerce, Notes, Sybase, UDB, MS Word, Excel, PowerPoint, Access, Project, Omegamon, RMF, Strove, SMS, TPX, Librarian, JOBTRAC, RUNTRAC, BMC Database Management Product
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Computers: SUN Enterprise, RS/6000, Compaq PloLiant, IBM AS/400, IBM 902X
EMPLOYMENT
Network System Japan Limited: 10/97 to 11/00
Manager - Technical Infrastructure Department (6/99 to 11/00):
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Manage the Information Technology Operation Department, which responsible for developing and executing IT infrastructure plans.
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Participated a number of Strategic Corporate Projects as an Information Technology leader and led its system development team.
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Developed and implemented an E-Commerce Site named amwaylive.com in September 2000 to increase new customer force and improve productivity of distributor sales.
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Formulated the Customer Relationship Management Strategy and Vision, and developed implementation plan in order to introduce one-to-one marketing methodology to Call center, E-Commerce and Repair center.
Assistant Manager - Technical Infrastructure Department (6/98 to 5/99):
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Managed and operated LAN/WAN network environment, Client/Server Systems (approx. 100 Servers and 1200 client PCs), Mainframe Systems (AS400) and Internet infrastructure.
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Conducted the Total Cost of Ownership survey and developed its action plan as PC Strategy to reduce TCO by 20%.
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Promoted and rolled out Sales Force Automation Tool (Mobile PC) to approximately 20,000 users, and provided a series of PC training courses and technical Help Desk service to those users. Earned a total of \17 billion in 1999 fiscal by the SFA tool.
Supervisor - Network Services & Solutions Group (10/97 to 5/98):
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Supervised Enterprise mail and file sever system support group.
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Developed and implemented Change Management and Problem Management procedures to improve availability and reliability of Mail and File server platform (NetWare) to be Y2K compliant.

Dynamic International, Inc.: 5/85 to 9/97

Team Leader - Japan Market Support (11/95 to 9/97):
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Managed the business analyst group which responsible reviewing business initiatives to ensure alignment of business strategies, and establishing effective communication channel between business management and technology management.
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Coordinated a number of key system implementations to Japan Market; including Global Risk Management System, Global Data Warehouse Product and Alliance Credit Card with Credit Saison.
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Introduced the standardized system development methodology and managed a several business initiatives to deliver technical solutions within budget and time frame give.
Manager - Production Support (3/95 to 10/95):
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Supervised a six person production supports department, supported a number of application system implementations and provided the rapid resolution of problems, which are causing high severity impact to business.
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Successfully completed migration of production support, Database Administration, Production Control and System Development in...